We value your feedback, questions, and enquiries. To get in touch, send us an email, give us a call, or fill out the contact form. Our customer service team will be happy to help.
+44 (0)20 8778 6146 (Sales & Support)
+44 (0)7715 256453 (Export Enquiries)
VIR Wholesale
Unit 3, Beckenham Business Centre
Cricket Lane
Beckenham BR3 1LB
If you urgently need an out-of-stock item, please email our friendly customer support team at sales@virwholesale.com. We'll do our best to restock the item as quickly as possible.
We’ve established a minimum order value of £100 excluding VAT.
Only one discount code can be applied per order.
Yes, we provide competitive pricing and discounts for bulk orders. Our goal is to make your shopping experience as cost-effective and convenient as possible. Please Register for a Specialist Wholesale Account and spend over £2000 with us to access our discounts for bulk orders.
Orders placed before 2pm GMT (Monday-Friday) are dispatched the same day, pending stock availability and security checks. Orders after 3pm GMT or on weekends are processed the next working day. For special pallet rates and volume discounts, please contact us. For international delivery costs, please call our sales hotline at +44 7715 256453. For more information, please see our Shipping Policy.
To Register for a Specialist Wholesale Account simply click the link and fill out the required information. Our team will review your application within 3 days and contact you with the next steps. Members will gain access to discounts on bulk orders, as well as more personalised support.
You can reach our friendly customer support team by calling +44 (0)20 8778 6146 during customer service hours (Monday to Friday from 9:30 AM to 5:30 PM (GMT)). Alternatively, send us an email at sales@virwholesale.com, fill out the contact form above, or visit our Cash & Carry warehouse. We endeavour to respond to all inquiries as quickly as possible.
Yes, you can return most items within 30days of receipt of your order provided they are unused, in their original packaging, and in the same condition as received. Refunds, if approved, will be processed to the original payment method. Partial refunds may apply in certain cases. Shipping costs are non-refundable, and return shipping fees are the responsibility of the customer. To initiate a return or exchange, contact us at office@virwholesale.com. For more information, please see our Returns Policy.
If your order arrives damaged or items are missing, please contact us within 48 hours of receipt of your order to let us know. To initiate an exchange, contact us at office@virwholesale.com. We will only replace items if they are defective or damaged.
